Q: How do I delete my account?

Go to My Page > Settings > Delete Account . After deletion, all data will be permanently removed and cannot be recovered.

Q: What is the minimum withdrawal amount?

The minimum withdrawal amount is 50 USDT .

Q: How long does withdrawal processing take?

Withdrawals are processed within 24 hours . Blockchain confirmation may take additional time depending on network conditions.

Q: How do I register a withdrawal wallet?

Go to My Page > Wallet Management and enter your USDT (TRC-20) wallet address. Please double-check the address as incorrect entries cannot be recovered.

Question 1

How do I sign up for TetherSave?

Accepted Answer

Click Sign Up and enter your email and password.

After email verification, sign up is complete.

Question 2

I forgot my password. How do I reset it?

Accepted Answer

Click Forgot Password on the login page.

Enter your registered email and a password reset link will be sent.

Question 3

I did not receive the email verification.

Accepted Answer

Check your spam folder first.

If not found, click Resend Verification Email on the login page.

Question 4

I signed up with Google. Can I log in with email?

Accepted Answer

Google sign-up accounts can only log in with Google.

To use email login, please sign up again with email.

Question 5

How do I delete my account?

Accepted Answer

Go to My Page > Settings > Delete Account.

After deletion, all data will be permanently removed and cannot be recovered.

Question 6

When will I receive my payback?

Accepted Answer

Settlement periods vary by exchange.

Usually credited within 24 hours after trading and visible on My Page after admin approval.

Question 7

What is the minimum withdrawal amount?

Accepted Answer

The minimum withdrawal amount is 50 USDT.

Question 8

How long does withdrawal processing take?

Accepted Answer

Withdrawals are processed within 24 hours.

Blockchain confirmation may take additional time depending on network conditions.

Question 9

How do I register a withdrawal wallet?

Accepted Answer

Go to My Page > Wallet Management and enter your USDT (TRC-20) wallet address.

Please double-check the address as incorrect entries cannot be recovered.

Question 10

How is the payback rate determined?

Accepted Answer

Payback rates vary by exchange and are displayed on each exchange detail page.

Rates may change due to exchange policy updates.

Question 11

How do I connect my exchange UID?

Accepted Answer

Go to My Page > Exchange Management and select your exchange.

Enter your UID and click Connect. It will be activated after admin approval.

Question 12

Can I connect an existing exchange account?

Accepted Answer

Yes, you can connect an existing account.

However, the account must be signed up through TetherSave referral link.

Question 13

Can I connect multiple exchanges?

Accepted Answer

Yes, you can connect unlimited exchanges.

Payback is calculated separately for each exchange.

Question 14

I entered the wrong UID. How do I fix it?

Accepted Answer

You can delete the connection in My Page > Exchange Management and reconnect.

Pending approval connections can also be deleted.

Question 15

How long does UID approval take?

Accepted Answer

Usually approved within 24 hours.

If it takes longer, please contact customer support.

Question 16

How do I set up 2FA (Two-Factor Authentication)?

Accepted Answer

Go to My Page > Settings > Security and click Enable 2FA.

Scan the QR code with Google Authenticator to complete setup.

Question 17

I lost my 2FA. What should I do?

Accepted Answer

Please contact customer support.

We will reset your 2FA after identity verification.

Question 18

How is my personal information protected?

Accepted Answer

All data is encrypted and stored, and transmitted securely via HTTPS.

Passwords are hashed and stored, so even admins cannot view them.

Question 19

What should I do if I notice suspicious activity?

Accepted Answer

Change your password immediately and enable 2FA.

Then contact customer support to report the suspicious activity.

Question 20

What is the data deletion policy?

Accepted Answer

Upon account deletion, all personal data is permanently deleted within 30 days.

Some data may be retained for legal compliance purposes.

Frequently Asked Questions

Account & Sign Up

Q. How do I sign up for TetherSave?

Q. I forgot my password. How do I reset it?

Q. I did not receive the email verification.

Q. I signed up with Google. Can I log in with email?

Q. How do I delete my account?

Payback & Withdrawal

Q. When will I receive my payback?

Q. What is the minimum withdrawal amount?

Q. How long does withdrawal processing take?

Q. How do I register a withdrawal wallet?

Q. How is the payback rate determined?

Exchange Integration

Q. How do I connect my exchange UID?

Q. Can I connect an existing exchange account?

Q. Can I connect multiple exchanges?

Q. I entered the wrong UID. How do I fix it?

Q. How long does UID approval take?

Security & Privacy

Q. How do I set up 2FA (Two-Factor Authentication)?

Q. I lost my 2FA. What should I do?

Q. How is my personal information protected?

Q. What should I do if I notice suspicious activity?

Q. What is the data deletion policy?

Can't find your answer?